Privacy Policy

Introduction​

​

Welcome to Miakk Skincare! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, purchase our products, or interact with us.

​

Collection of Information 

​

You can browse our website without providing any personal information. However, when you register with our website, subscribe to our service, post material, or request further services, you consent to the collection, use, and disclosure of personal information such as your name, home or billing address, email address, phone number, and other contact information in accordance with this privacy policy. Each time you use our service, we collect information about your usage.

If you contact us by email, letter, phone, or online chat, we will collect your sender information and may record other information you voluntarily disclose to us. We may also ask you to complete surveys for research purposes, though you are not obligated to respond.

We collect details of transactions you carry out through our site and the fulfillment of your orders. We also collect details of your visits to our site, including but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access.

The website does not collect or store credit card, debit card, or any banking information, as it is directly transmitted through the payment gateway provider to the payment network or bank.

​

Use of Information

​

We utilise the personal information stored in our database to provide our goods and services, communicate with you, and conduct our business operations. Specifically, we use the information you provide to:

​

•  Confirm your transactions

•  Troubleshoot and resolve issues

•  Promote safe transactions

​

Additionally, we use your personal information to:

​

• Inform you about new products, event information, cosmetic tips, and promotions

• Conduct surveys

• Provide information about our products

We also customise your experience based on the information you provide. By maintaining a record of your product interests, purchases, and other relevant details, we aim to enhance and personalize your shopping experience on our website.

​

IP Address and Cookies

​

We may collect information about your device, including your IP address (a unique number that allows computers on the Internet to send data to you, such as the web pages you view), operating system, and browser type. This information is used for system administration and to provide aggregate data to our advertisers. While the IP address does not personally identify you, it helps us deliver web pages upon request, tailor our site to user interests, measure site traffic, and inform advertisers about the geographic locations of our visitors. This data is purely statistical and does not identify any individual.

​

To improve your experience on our website, we may also collect information about your general internet usage through cookies stored on your computer's hard drive. Cookies contain data transferred to your hard drive and help us enhance our website and provide personalized service. Our cookies do not retrieve any other data from your hard drive. If you are browsing our site, a cookie identifies your browser. If you place orders with us, cookies help store your preferences and session information, speeding up searches and allowing features such as password saving.

​

Our system will issue cookies when you log on to our site. You can disable cookies by changing your browser settings, but doing so may limit your ability to access all features of our site.

 

Your Consent​

​

By using our website, you consent to the terms of our Online Privacy Policy and agree to our website's processing of Personal Information for the purposes outlined here and where Personal Information is collected on our website.

​

How We Mutually Benefit from Your Personal Information​

​

When you choose to share your personal information with us, we use it to provide you with various benefits, and in turn, you receive valuable updates and services. Here’s how we both benefit:

​

• Marketing Emails

If you provide us with your email address, we will send you newsletters, surveys, and other email communications with information about our products, events, cosmetics tips, and promotions. You can opt out of these emails at any time by clicking the 'Unsubscribe' link in the email or by updating your communication preferences in the 'Profile' section for registered users.

​

• Text Messages

By sharing your mobile phone number, you may receive text message/SMS alerts with updates on products, events, cosmetics tips, and promotions. We will only send you messages you have opted to receive, and there is no charge from us for these messages, though your mobile service provider may apply standard rates for sending and receiving messages.

​

• Telephone Calls

If you provide us with your mobile or landline number, you may receive phone calls with information about our products, events, cosmetics tips, and promotions. These calls are intended to keep you informed about what we offer.

​

• Service-Related Communication

If you share your contact information with us, we will use it to provide essential service-related announcements and respond to your customer service requests. For instance, registered users will receive a welcome email to confirm their registration. These communications are necessary for addressing your needs and ensuring you have a great experience with our services.

By sharing your personal information, you enable us to keep you informed and engaged, while we use this information to improve our offerings and maintain high-quality customer service.

​

Information Security​

​

We are committed to protecting your personal information through appropriate security measures against unauthorised access, alteration, disclosure, or destruction. Access to your personally identifiable information is restricted to employees who require it to operate, develop, or improve our services.

 

Updating Your Information

When you register with our website, we may occasionally reach out to you about updating your information to offer features or benefits we believe may be of interest to you.

​

Sharing of Information

Protecting your personal information is our top priority. We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. However, we may share your information in the following situations:

​

• Service Providers: We may share your personal information with third-party vendors who assist us in delivering our services, such as email providers, mail houses, shipping firms, marketing service companies, and other partners. If you use a credit card or alternative payment method, we will share your information with the payment processor to confirm and complete your order. We ensure these third parties maintain confidentiality and use your information only for the purposes specified in our agreements.

• Legal Obligations: We may disclose your personal information if required to comply with legal obligations, regulations, or governmental requests. This includes situations where we need to comply with the law, address legal claims, or protect our rights and property.

• Credit and Debt Collection: We may use or disclose your personal information to determine your credit status, facilitate debt collection, initiate legal proceedings, process insurance claims, or prevent harm to yourself or others.

• Business Transitions: In the event of a business transition, such as a merger, acquisition, or sale of assets, we may transfer or share a copy of your personal information as part of the transaction.

 

We are dedicated to ensuring that your personal information is handled with care and used only in accordance with these principles.

​

Security​

​

We are committed to protecting your privacy in line with the terms of this Privacy Policy. We employ commercially reasonable efforts to restrict access to your personal information to employees, agents, and third parties who require it for their job functions.  However, while we strive to protect your information, no data transmission over the Internet can be guaranteed to be 100% secure. By using our website and providing personal information, you agree that we are not liable for any security breaches except those resulting from gross negligence or intentional misconduct on our part.

​

To further protect your privacy, we recommend that you log out of your account when using a shared computer and take standard precautions against malware, such as installing and updating antivirus software.

​

Protection of Your Information

​

All information collected on our website is securely stored in a database located in India and handled in accordance with this Privacy Policy and applicable Indian laws. While we implement strong security measures, no system is entirely impenetrable. We cannot guarantee the absolute security of our database or that information transmitted over the Internet will not be intercepted. Additionally, any information posted in public discussion areas on our website is accessible to anyone with Internet access.

​

Your Privacy Responsibilities

​

To help protect your privacy, please:

​

• Do not share your user ID or password with anyone.

• Log out of your account when you finish your session.

• Take precautions to protect against malware, such as using and updating antivirus software.

​

​

Review of Personal Information

​

You can update your personal information or withdraw your consent for further sharing of your data by contacting us at miakkindia@gmail.com

​

 Communication​

​

After registering on our website, you will receive promotional emails about products and events. You will also receive transactional emails related to your interactions with us. If you wish to stop receiving communications, you can opt-out by emailing us at or by clicking the ‘unsubscribe’ link in any promotional email.

​

 Authorised Statement​

​

This Privacy Policy is the only official statement regarding our practices related to the collection, use, and disclosure of Personal Information through our website. Any third-party privacy policies are not legally binding or applicable to our practices.

​

 Changes to This Privacy Policy

​​

We reserve the right to update, change, or modify this Privacy Policy at any time. Changes will take effect from the date of the update. We are not responsible for any loss or damage resulting from any inadvertent disclosure of information or inaccuracies in the information disclosed.

It is your responsibility to review the Privacy Policy page regularly for updates.

​

Contact Details

​

For questions about this Privacy Policy or our practices, or if you believe there has been a violation of this policy, please contact us miakkindia@gmail.com

​

Comments and Concerns

​

We welcome your feedback on this Privacy Policy. Should you have any concerns, we will make commercially reasonable efforts to address them.

​

Note: This Privacy Policy may be updated at any time. Please check the "Privacy Policy" page on our website regularly to stay informed about any changes.

​